Business Writing Resources

Browse the helpful guides below. These resources have been prepared by the Business Communication Lab at the Sam M. Walton College of Business.
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Managing Your Tone with Personal Pronouns

Managing Your Tone with Personal Pronouns

Pronouns like “we,” “you,” and “I” affect how personable your writing sounds. Using personal pronouns can create a sense of connection or responsibility that you can adapt depending on what is appropriate for the impression you’re trying to create.

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Inclusive Communication

Inclusive Communication

Effective business relations depend on knowing how to address a diverse public with inclusive communication. Learn tips on how to write and speak ethically to be mindful and respectful of people’s intersecting identities.Intersectionality is a core concept in...

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Synthesis

Synthesis

Learning how to synthesize correctly will help you bring multiple texts together in order to make some larger statement or prove a thesis (a claim)

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Memo

Memo

Mastering the memo structure will create transferable skills by help you write more concisely and in a more organized manner.

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